Support Options

1. Technical Support, March 2018 and beyond

Starting in March 2018, Microsoft provides technical support to licensed companies by answering questions sent by email to

Sending an email to AskDRM

Note: the Collaborate Portal and Connect Portal are retired.

2. Operations Support

Microsoft provides support for operations about:


PlayReady Portal

3. Business Discussions

All conversations regarding business inquiries about PlayReady should be emailed in English to: