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Quick Links

why I cannot add a link to Quick Links in RE NXT? I am trying to add a quick link in RE NXT and the button to add a new link is missing.

Community Center | Not monitored
asked 2026-02-17T17:49:11.5833333+00:00
Princella Lauderdale 0 Reputation points
edited the question 2026-02-17T18:04:22.7733333+00:00
Stefan Blom 332.9K Reputation points MVP Volunteer Moderator
2 answers

Error Message: Microsoft Office cant find your license for this application.

I am suddenly receiving error messages when trying to get into my Excel and Word accounts. I get the following message: Microsoft Office cant find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft Office…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-17T16:38:18.2766667+00:00
ghb 0 Reputation points
answered 2026-02-17T18:03:13.61+00:00
John Jefferson Doyon 58,350 Reputation points Independent Advisor
1 answer

Being charged for a non existent subscription

Hello, Please could someone point me in the right direction of someone who can look into this issue for me? I have spent a lot of time on the online help chat and have got nowhere. I am paying for a subscription that does not exist and cannot cancel. I…

Microsoft 365 and Office | Other
asked 2026-02-17T17:15:25.2633333+00:00
laura lynchehan 0 Reputation points
commented 2026-02-17T18:03:07.4233333+00:00
laura lynchehan 0 Reputation points
4 answers One of the answers was accepted by the question author.

How do I change my subscription from an annual one to a monthly one?

I have had an annual subscription for 25 years, but I want to change it to a monthly one with no obligation to take it for another 12 months. How do I go about changing that without having to unsubscribe and re-subscribe?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-11-17T00:47:55.2033333+00:00
Sonia Pechner 25 Reputation points
commented 2026-02-17T18:02:09.4266667+00:00
Stefan Blom 332.9K Reputation points MVP Volunteer Moderator
2 answers

Need assistance to access my 2014 MCP and MCTS certificates with Transcript and Marksheet

Hello, I cleared my MCP and MCTS exams back in 2014. I am unable to see my certificates on the new Microsoft Learn portal. I have my MCID and old exam details. I have my MCID but cannot find the right forum category to mention this. Dear team please…

Community Center | Not monitored
asked 2026-02-17T17:39:56.53+00:00
Yogesh Shukla 0 Reputation points
commented 2026-02-17T18:02:04.8+00:00
Yogesh Shukla 0 Reputation points
1 answer

I need to set up conditional access policies that would govern MFA access to a VPN

I want to use Unifi Fabrics to deploy VPN and WiFi securely to end users. Currently it allows users to authenticate but the MFA does not work through SAML.

Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,323 questions
asked 2026-02-17T18:01:31.2666667+00:00
Andy Heckman 0 Reputation points
answered 2026-02-17T18:01:43.4833333+00:00
Q&A Assist
3 answers

I am unable to send emails

I am unable to send emails and receive this message: Because your tenant has exceeded its daily limit for sending email to external recipients from your tenant's onmicrosoft.com domains.

Microsoft 365 and Office | Microsoft Family Safety | Other | Android
Microsoft 365 and Office | Microsoft Family Safety | Other | Android
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
11 questions
asked 2026-02-17T17:19:52.1433333+00:00
Rhonda Dolen-hooker 0 Reputation points
answered 2026-02-17T18:01:26.7266667+00:00
EmilyS726 206.4K Reputation points Independent Advisor
0 answers

hotmail account is blocked can't recover it help

Hi Community, Please help I can not access my hotmail account as it says Blocked below and when i try to recover it by phone number it gives me this error note that my number is still active and handy with me it has become a constant loop and there…

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-02-17T18:01:20.5066667+00:00
Shweta Singh 0 Reputation points
1 answer

How do I transfer my Office 2024 from my old Mac to my new Mac

I did everything according to the instruction on the help and my office still does not want to activate. it's been a couple of days now that it's not activating.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-02-17T17:20:18.91+00:00
CHC Computers 0 Reputation points
commented 2026-02-17T18:01:13.4133333+00:00
CHC Computers 0 Reputation points
1 answer

the sound is muffled when I use youtube

The sound for the PC has gone muffled and quiet on youtube. it works on all other apps/videos etc?

Windows for home | Windows 11 | Gaming
asked 2026-02-17T18:00:48.7966667+00:00
Nathan thomson 0 Reputation points
answered 2026-02-17T18:00:58.5766667+00:00
Q&A Assist
2 answers

need old free account removed

there is a old free Microsoft account i need removed so i can use new one

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-17T01:31:36.2733333+00:00
Val Curry 0 Reputation points
commented 2026-02-17T18:00:57.2766667+00:00
Bulldog 355 Reputation points
2 answers

Japanese showing up as gibberish despite computer and locale being in Japanese

I recently had to get a fresh install of Windows 11 (unrelated hardware issues, needed new motherboard) and when I got it back it and after finishing setting it up, Japanese text does not display correctly in older programs, even with the locale set to…

Windows for home | Windows 11 | Input and language
asked 2026-02-16T01:54:59.6733333+00:00
Meerkat 0 Reputation points
commented 2026-02-17T18:00:52.2233333+00:00
Meerkat 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft 365 nonprofit

I applied for Microsoft nonprofit, was approved and purchased the Business Basic but its telling me I have only one user? I applied so that our committee of 10 could migrate our email and have a central access for all our documents. Nonprofit grants say…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-02-17T17:59:04.1466667+00:00
Sinead Burke 20 Reputation points
accepted 2026-02-17T18:00:46.41+00:00
Sinead Burke 20 Reputation points
1 answer

Unable to login into the my Azure account

Hello, I am getting an error when trying to sign in to my Azure account: Sign-in failed Error code: interaction_required Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-14T18:44:51.5166667+00:00
Mikhail Yastrebtsov 0 Reputation points
edited the question 2026-02-17T18:00:30.57+00:00
Sridevi Machavarapu 20,305 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Phone Link has stopped showing contact names at random

Today, Phone Link has stopped showing random contact names and photos in the messages tab, instead just showing the phone number and the placeholder icon. Some profiles are still ok. I'm not going to include a screenshot because I don't want to leak…

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-08-27T16:38:22.2566667+00:00
Rose Bieszke :) 100 Reputation points
answered 2026-02-17T18:00:06.21+00:00
Robert Cagey 40 Reputation points
2 answers

how can I discuss my problem with a human?

I ordered additional storage. I'm getting charged, but I don't see where I received the additional storage.

Windows for home | Windows 11 | Microsoft Store
asked 2026-02-17T17:14:04.4433333+00:00
Mike Barrett 0 Reputation points
answered 2026-02-17T18:00:01.4166667+00:00
John Jefferson Doyon 58,350 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Windows 11 Settings Account Login - Change Email?

I have a work PC that I log into using my work based Microsoft account, and this forum. Now I get a notification every week, including this Monday morning, saying there is a problem with my Microsoft account and I need to sign in. Clicking the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-16T14:04:17.8433333+00:00
Andrew T 20 Reputation points
commented 2026-02-17T17:59:55.8133333+00:00
Andrew T 20 Reputation points
1 answer

CHANGE THE PURCHASE ORDER NUMBER ON INVOICE

HOW TO CHANGE THE PURCHASE ORDER NUMBER FOR WORK ORDER INVOICE

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-02-17T17:59:31.1166667+00:00
Christina Craig 0 Reputation points
answered 2026-02-17T17:59:38.7633333+00:00
Q&A Assist
1 answer

My WebApp cant connect to a system managed identity SQL Database, what am I doing wrong?

I can access my web application that uses Entra ID as its authentication feature. I run locally a db without a problem but when I try to access a System Assigned SQL Database feature in the cloud i get a HTTP ERROR 500. What am I doing wrong. Moderator:…

Azure SQL Database
asked 2026-01-15T16:09:44.0233333+00:00
Humberto Elizondo 0 Reputation points
commented 2026-02-17T17:59:09.68+00:00
Manoj Kumar Boyini 7,590 Reputation points Microsoft External Staff Moderator
0 answers

Down loaded 365 family and not all apps were loaded on my Mac Air

I have down loaded 365 family to my Mac Air replacing a previous 12 month version, Only defender, and Teams dowloaded.Other Office apps did not. downloads a second time with same results. Please advise.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-02-17T17:59:00.77+00:00
Jim Hoffman 0 Reputation points