SQL authorization lost

Hi Mulan Chen,

Thank you for reaching out to the SQL Forum.

To help resolve this further, I recommend raising a support ticket so our support team can assist you directly. Please refer to the following link for instructions on how to create a support ticket:

https://support.serviceshub.microsoft.com/supportforbusiness/create

We appreciate your engagement and thank you for being an active part of the community.

Thanks,

Lakshmi.

To retrieve your lost SQL Server authorization after reinstalling due to a virus, you can follow these steps:

1. Check Purchase Records: If your SQL Server was purchased through a volume license agreement, log in to the Microsoft Volume Licensing Service Center (VLSC) and check under Downloads and Keys.
2. Microsoft 365 Portal: If it was purchased via the Microsoft 365 portal, navigate to Billing → Your Products and look for SQL Server. Check if the license details and keys are listed there.
3. Contact Microsoft Support: If you are still unable to locate your keys, it is recommended to contact Microsoft Support for further assistance. They can help you recover your authorization information.

These steps should assist you in retrieving your SQL Server authorization.

References:

• How can I get my Server and SQL authorization back? - Microsoft Q&A
• i cannot see my sql product key anymore in the busines sportal - Microsoft Q&A