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SLA table/entity reference (Microsoft Dynamics 365 Field Service)

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 Field Service SLA table extends the Microsoft Dynamics 365 SLA table.

Customized columns/attributes

Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
1083 Opportunity Line
1085 Quote Line
1089 Order Line
10115 Flow Session Binary
10116 ProcessStageParameter
10117 Saving Rule
10118 Tag
10119 Tagged Flow Session
10120 Tagged Process
10121 Workflow Metadata
10122 Work Queue
10123 Work Queue Item
10124 Desktop Flow Binary
10125 Flow Aggregation
10126 Flow Log
10127 Flow Run
10128 Approval Process
10129 Approval Stage Approval
10130 Approval Stage Condition
10131 Approval Stage Intelligent
10132 Approval Stage Order
10133 Action Approval Model
10134 Approval
10135 Approval Request
10136 Approval Response
10137 Approval Step
10138 Await All Action Approval Model
10139 Await All Approval Model
10140 Basic Approval Model Data
10150 Connection Reference
10151 Knowledge Source Consumer
10152 Knowledge Source Profile
10153 UnstructuredFileSearchEntity
10154 UnstructuredFileSearchRecord
10155 UnstructuredFileSearchRecordStatus
10156 DVFileSearch
10157 DVFileSearchAttribute
10158 DVFileSearchEntity
10159 DVTableSearch
10160 DVTableSearchAttribute
10161 DVTableSearchEntity
10162 AICopilot
10163 AIPluginAuth
10164 AI Plugin Conversation Starter
10165 AI Plugin Conversation Starter Mapping
10166 AI Plugin Governance
10167 AI Plugin Governance Extended
10168 AIPluginOperationResponseTemplate
10169 AIPluginTitle
10170 SideloadedAIPlugin
10171 AIPlugin
10172 AIPluginExternalSchema
10173 AIPluginExternalSchemaProperty
10175 AIPluginOperation
10176 AIPluginOperationParameter
10177 AIPluginUserSetting
10179 AI Configuration Search
10181 AI Document Template
10182 AI Event
10183 AI Model Catalog
10185 AI Builder Feedback Loop
10186 AI Form Processing Document
10188 AI Object Detection Label
10189 AI Object Detection Bounding Box
10190 AI Object Detection Image Mapping
10192 AI Builder Dataset
10193 AI Builder Dataset File
10194 AI Builder Dataset Record
10195 AI Builder Datasets Container
10196 AI Builder File
10197 AI Builder File Attached Data
10198 AI Evaluation Configuration
10199 AI Evaluation Metric
10200 AI Evaluation Run
10201 AI Optimization
10202 AI Optimization Private Data
10203 AI Test Case
10204 AI Test Case Document
10205 AI Test Case Input
10206 AI Test Run
10207 AI Test Run Batch
10208 Help Page
10209 Tour
10210 BotContent
10225 Comment
10226 Governance Configuration
10227 Fabric AISkill
10228 App Insights Metadata
10229 Dataflow Connection Reference
10230 Schedule
10231 Dataflow Template
10232 Dataflow DatalakeFolder
10233 Data Movement Service Request
10234 Data Movement Service Request Status
10235 DMS Sync Request
10236 DMS Sync Status
10237 Knowledge Asset Configuration
10238 Module Run Detail
10239 QnA
10240 Salesforce Structured Object
10241 Salesforce Structured QnA Config
10242 Workflow Action Status
10243 Allowed MCP Client
10244 FederatedKnowledgeCitation
10245 FederatedKnowledgeConfiguration
10246 FederatedKnowledgeEntityConfiguration
10247 FederatedKnowledgeMetadataRefresh
10248 IntelligentMemory
10249 Knowledge FAQ
10250 Form Mapping
10251 Copilot Interactions
10252 PDF Setting
10253 Activity File Attachment
10254 Teams chat
10255 Service Configuration
10256 SLA KPI
10257 Integrated search provider
10258 Knowledge Management Setting
10259 Knowledge Federated Article
10260 Knowledge Federated Article Incident
10261 Search provider
10262 Knowledge Article Image
10263 Knowledge Configuration
10264 Knowledge Interaction Insight
10265 Knowledge Search Insight
10266 Favorite knowledge article
10267 Knowledge article language setting
10268 Knowledge Article Attachment
10270 Knowledge Article Template
10271 Knowledge search personal filter config
10272 Knowledge search filter
10274 msdyn_historicalcaseharvestbatch
10275 msdyn_historicalcaseharvestrun
10276 Interim Update Knowledge Article
10277 Knowledge Article Custom Entity
10278 Knowledge Harvest Job Record
10279 Attribute Cluster Config
10280 Entity Cluster Configuration
10281 SupportUserTable
10282 FxExpression
10283 Function
10284 Plug-in
10285 PowerfxRule
10286 Planner Business Scenario
10287 Planner Sync Action
10288 MCPServer
10289 MCPTool
10290 ToolingGateway
10291 ToolingGatewayMCPServer
10292 Email Address Configuration
10293 Ms Graph Resource To Subscription
10294 Virtual Entity Metadata
10295 Background Operation
10296 Report Parameter
10297 MobileOfflineProfileExtension
10298 MobileOfflineProfileItemFilter
10299 TeamMobileOfflineProfileMembership
10300 UserMobileOfflineProfileMembership
10301 OrganizationDataSyncSubscription
10302 OrganizationDataSyncSubscriptionEntity
10303 OrganizationDataSyncSubscriptionFnoTable
10304 OrganizationDataSyncFnoState
10305 OrganizationDataSyncState
10306 ArchiveCleanupInfo
10307 ArchiveCleanupOperation
10308 BulkArchiveConfig
10309 BulkArchiveFailureDetail
10310 BulkArchiveOperation
10311 BulkArchiveOperationDetail
10312 EnableArchivalRequest
10313 MetadataForArchival
10314 ReconciliationEntityInfo
10315 ReconciliationEntityStepInfo
10316 ReconciliationInfo
10317 RetentionCleanupInfo
10318 RetentionCleanupOperation
10319 RetentionConfig
10320 RetentionFailureDetail
10321 RetentionOperation
10322 RetentionOperationDetail
10323 RetentionSuccessDetail
10324 CertificateCredential
10325 Notification
10326 User Rating
10329 Insights Store Virtual Entity
10330 RoleEditorLayout
10333 App Action
10334 App Action Migration
10335 App Action Rule
10338 Card
10339 Card State Item
10342 Entity link chat configuration
10343 Agent Feed Item
10344 Agent Memory
10345 Agent Task
10346 SharePoint Managed Identity
10347 AI Insight Card
10348 AI Skill Config
10349 Suggested Action
10350 Suggested Action Criteria
10351 Data Workspace
10352 Plan
10353 Plan Artifact
10354 Plan Attachment
10355 UX Agent Component
10356 UX Agent Component Revision
10357 UX Agent Project
10358 UX Agent Project File
10359 Agent Conversation Message
10360 Agent Conversation Message File
10361 Rich Text Attachment
10362 Custom Control Extended Setting
10363 Timeline Pin
10364 Virtual Connector Data Source
10365 Virtual Table Column Candidate
10367 PM Analysis History
10368 PM Business Rule Automation Config
10369 PM Calendar
10370 PM Calendar Version
10371 PM Inferred Task
10372 PM Process Extended Metadata Version
10373 PM Process Template
10374 PM Process User Settings
10375 PM Process Version
10376 PM Recording
10377 PM Simulation
10378 PM Tab
10379 PM Template
10380 PM View
10381 Analysis Component
10382 Analysis Job
10383 Analysis Override
10384 Analysis Result
10385 Analysis Result Detail
10386 Solution Health Rule
10387 Solution Health Rule Argument
10388 Solution Health Rule Set
10389 Power BI Dataset
10390 powerbidatasetapdx
10391 Power BI Mashup Parameter
10392 Power BI Report
10393 powerbireportapdx
10394 File Upload
10395 AppEntitySearchView
10396 MainFewShot
10397 MakerFewShot
10398 SearchAttributeSettings
10399 SearchCustomAnalyzer
10400 SearchRelationshipSettings
10401 SearchResultsCache
10402 Search Telemetry
10403 TextDataRecordsIndexingStatus
10404 ViewAsExampleQuestion
10405 CopilotExampleQuestion
10406 CopilotGlossaryTerm
10407 CopilotSynonyms
10408 Site Component
10409 Site
10410 Site Language
10411 Power Pages Site Published
10412 Site Source File
10415 External Identity
10416 Invitation
10417 Invite Redemption
10418 Portal Comment
10419 Setting
10420 Multistep Form Session
10424 Ad Placement
10425 Column Permission
10426 Column Permission Profile
10427 Content Snippet
10428 Basic Form
10429 Basic Form Metadata
10430 List
10431 Table Permission
10432 Page Template
10433 Poll Placement
10434 Power Pages Core Entity DS
10435 Publishing State
10436 Publishing State Transition Rule
10437 Redirect
10438 Shortcut
10439 Site Marker
10440 Site Setting
10441 Web File
10442 Multistep Form
10443 Multistep Form Metadata
10444 Form Step
10445 Web Link
10446 Web Link Set
10447 Web Page
10448 Web Page Access Control Rule
10449 Web Role
10450 Website
10451 Website Access
10452 Website Language
10453 Web Template
10460 Power Pages Scan Report
10461 PowerPagesDDOSAlert
10462 Power Pages Log
10463 PowerPagesManagedIdentity
10464 Power Pages Site AI Feedback
10470 Catalog Submission Files
10471 Package Submission Store
10472 indexedtrait
10473 processor registration
10474 signal
10475 signal registration
10476 trait
10477 trait registration
10478 List Operation
10479 Marketing Form Display Attributes
10480 Database Version
10481 Upgrade Run
10482 Upgrade Step
10483 Upgrade Version
10484 Activity monitor
10485 Originating Queue Mapping
10487 Unified Routing Setup Tracker
10488 Available Times
10489 Available Times Data Source
10490 resource group data source
10491 Virtual Resource Group Resource
10492 Migration tracker
10493 Asset Category Template Association
10494 Asset Template Association
10495 Customer Asset
10498 Customer Asset Attachment
10499 Customer Asset Category
10500 Functional Location
10501 Functional Location Type
10502 Location Template Association
10503 Functional Location Type Template Association
10504 Property Definition
10505 Property Asset Association
10506 Property Location Association
10507 Property Log
10508 Property Template Association
10509 Template For Properties
10510 Warranty
10517 IoT Alert
10518 IoT Device
10519 IoT Device Category
10520 IoT Device Command
10521 IoT Device Command Definition
10522 IoT Device Data History
10523 IoT Device Property
10524 IoT Device Registration History
10525 IoT Device Visualization Configuration
10526 IoT Field Mapping
10527 IoT Property Definition
10528 IoT Provider
10529 IoT Provider Instance
10530 IoT Settings
10533 IoT Alert to Case Process
10535 Playbook Callable Context
10536 Playbook activity
10537 Playbook activity attribute
10538 [DEPRECATED] Playbook category
10539 Playbook
10540 [DEPRECATED] Playbook template
10542 admin_settings_entity
10543 Collab Space Team Association
10544 CRM Activity Mapping
10545 CRM Connection
10546 Derived insights related entity
10547 Entity derived insights
10548 External CRM
10549 External Record
10550 Lead Intelligence Insight
10551 Lead Intelligence Insight Entity Link
10552 msdyn_rawinsight
10553 msdyn_rawinsightentitylink
10554 Tagged Record
10555 Copilot for Sales customer list
10556 msdyn_vivaentitysetting
10557 msdyn_vivaorgextensioncred
10558 msdyn_vivaorgsetting
10559 msdyn_vivausersetting
10560 Activity Mapping
10561 Sales Copilot Email Insight
10562 Sales Copilot Insight
10563 Sales Copilot Insight Card State
10564 Sales Copilot Job Status
10565 Sales Copilot Knowledge Base
10566 Org level settings for Sales Copilot apps
10567 Sales Copilot User Setting
10568 App profile
10569 Application Extension
10570 Application Tab Template
10571 App profile role mapping
10572 Notification Field
10573 Notification Template
10574 Session Template
10575 Template Parameter
10581 Channel Integration Framework v1.0 Provider
10582 Notification Field (Deprecated)
10583 Notification Template (Deprecated)
10584 App Parameter Definition (Deprecated)
10585 Session Templates (Deprecated)
10586 Application Tab Template (Deprecated)
10587 Parameter (Deprecated)
10588 Template Tag (Deprecated)
10589 Application Type (Deprecated)
10598 Channel Integration Framework v2.0 Provider
10600 Conversation Data (Deprecated)
10601 KPI Event Data
10602 KPI Event Definition
10603 Session Data (Deprecated)
10604 Session Participant Data (Deprecated)
10605 Channel Definition
10606 Channel Definition Consent
10607 Channel Definition Locale
10608 Channel Instance
10609 Channel Instance Account
10610 Channel Message Attachment
10611 Channel Message Context Part
10612 Channel Message Part
10613 Consuming Application
10614 msdyn_DefExtendedChannelInstance
10615 msdyn_DefExtendedChannelInstanceAccount
10616 Productivity pane configuration
10617 Pane tab configuration
10618 Pane tool configuration
10620 Script
10621 Script step
10623 Action Input Parameter
10624 Action Output Parameter
10625 Macro Action Template
10626 Macro Solution Configuration
10627 Macro Connector
10628 Macro Run History
10629 Parameter definition
10632 Adaptive Card Configuration
10633 Smartassist configuration
10635 Read Tracker
10636 Read tracking enabled information
10637 Microsoft Teams Graph resource Entity
10638 msdyn_msteamssetting
10639 msdyn_msteamssettingsv2
10640 Microsoft Teams Collaboration entity
10641 Teams Dialer Admin settings
10642 Teams Contact Suggestion by AI
10643 Contact suggestion rule
10644 Contact suggestion ruleset
10645 Microsoft Teams chat association entity
10646 Microsoft Teams chat suggestion
10647 Hierarchy Configuration
10648 Microsoft Orgchart node entity
10649 Forecast Manual Adjustment History
10650 Distributed Lock
10651 Entity Delta Change
10652 File Upload Status Tracker
10653 Forecast
10654 Forecast Configuration
10655 Forecast definition
10656 Forecasting Cache
10657 Forecast Insights
10658 Forecast
10659 Forecast Prediction Data
10660 Forecast Prediction Status
10661 Forecast recurrence
10662 Recompute Tracker
10663 Forecast Recurrence
10664 ShareAs Configuration
10665 Customer email communication
10666 GDPRData
10667 ODOSFeatureMetadata
10668 ODOSMetadata
10669 Recurring Sales Action
10670 Recurring Sales Action V2
10671 msdyn_relationshipinsightsunifiedconfig
10672 siconfig
10673 SI Key Value Config
10674 Usage Metric
10675 Action Card Regarding
10676 Action Card Role Setting
10677 EntityRankingRule
10678 flowcardtype
10679 salesinsightssettings
10680 Action Card Usage
10681 Action Card Usage Aggregation
10682 Auto Capture Rule
10683 Auto Capture Settings
10684 UntrackedAppointment
10685 Suggested Activity
10686 Suggested Activity Data Source
10687 Suggested Contact
10688 Suggested Contacts Data Source
10689 Notes analysis Config
10690 icebreakersconfig
10691 dealmanageraccess
10692 Deal manager settings
10693 Account KPI Item
10694 Activity Analysis CleanUp State
10695 Relationship Analytics Config
10696 Contact KPI Item
10697 Daily Kpis for account
10698 Daily kpis for contact
10699 Daily kpis for lead
10700 Daily kpis for Opportunity
10701 Lead KPI Item
10702 Most Contacted
10703 Most Contacted By
10704 Opportunity KPI Item
10705 Relationship Analytics Metadata
10706 Similar entities feature importance
10707 wkwcolleaguesforcompany
10708 wkwcolleaguesforcontact
10709 wkwconfig
10710 Attribute Influence Statistics
10711 Prediction Computation Operation
10712 Prediction Model Status
10713 Prediction Scheduled Operation
10714 Predictive Model Score
10715 Predictive Score
10716 Predictive Scoring Sync Status
10717 Real Time Scoring
10718 Real Time Scoring Operation
10719 Submodel Definition
10720 Time spent in BPF
10721 Training Result
10722 OpportunityModelConfig
10723 LeadModelConfig
10724 ModelPreviewStatus
10725 Profile Album
10726 Post Configuration
10727 Post Rule Configuration
10728 Wall View
10729 Filter
10730 Customer Voice alert
10731 Customer Voice alert rule
10732 Customer Voice user activity
10733 Customer Voice survey email template
10734 Customer Voice file response
10735 Customer Voice localized survey email template
10736 Customer Voice Log
10737 Customer Voice project
10738 Customer Voice survey question
10739 Customer Voice survey question response
10740 Customer Voice satisfaction metric
10741 Customer Voice Satisfaction Metric Aggregate
10742 Customer Voice Satisfaction Metric Survey Mapping
10743 Shorturl
10744 Customer Voice survey
10745 Customer Voice survey invite
10746 Customer Voice survey invite summary
10747 Customer Voice survey reminder
10748 Customer Voice survey response
10749 Customer Voice unsubscribed recipient
10750 Customer Service Key Value Configuration
10751 AddToCalendar style
10752 basestyle
10753 Button style
10754 Code style
10755 Column style
10756 Content Block
10757 Divider style
10758 General styles
10759 imagestyle
10760 Layout Style
10761 QR code style
10762 Text style
10763 Video style
10764 App state
10765 CSAdminConfig
10766 Product Map
10767 Custom API Ruleset Configuration
10768 Decision contract
10769 Decision rule set
10770 Rulesetentitymapping
10771 Routing diagnostic item
10772 Routing diagnostic
10773 Template Context Variable
10774 Template Rule Set
10775 Template Variable Batch Operation
10777 Inbox card configuration
10778 Inbox Configuration
10779 Inbox Entity Configuration
10780 Inbox Personalized Configuration
10781 App Profile Copilot Configuration
10782 Swarm
10783 Swarm participant
10784 Swarm participant rule
10785 Swarm role
10786 Swarm skill
10787 Swarm template
10788 Autonomous case creation and update rules
10789 CHT App Profile Configuration
10790 Entity Attachment
10791 Time Tracker
10792 Customer feedback survey
10793 Customer feedback survey invite
10794 Customer feedback survey response
10795 msdyn_surveyconfig
10796 Survey setting
10797 Entity Attribute Prediction Rule
10798 Email Sentiment
10799 Agent Configuration
10800 Autonomous Agent Entity Mapping
10801 Autonomous Profile
10802 Rollout Plan
10803 Master Entity Routing Configuration
10804 Routing Rule Set Setting
10805 Assignment Configuration
10806 Assignment Configuration Step
10807 Capacity Profile
10808 msdyn_globalrulesetconfiguration
10809 Last Agent
10810 Overflow Action Config
10811 Preferred Agent
10812 Preferred Agent Customer Identity
10813 Preferred Agent Routed Entity
10814 Routing configuration
10815 Routing configuration step
10816 Bot Channel Registration
10817 Channel Configuration
10818 Channel State Configuration
10819 Provisioning State
10820 AdminAppState
10821 Agent Status history
10822 Power BI Configuration
10823 Authentication Settings
10824 Auth Settings Entry
10825 Quick reply
10826 Entity Routing Context
10827 Channel Capability
10828 Conversation Action
10829 Conversation Action Locale
10830 Conversation Message Block
10831 DeletedConversation
10832 Deprecated Workstream Entity Configuration
10833 Entity
10834 Ongoing conversation (Deprecated)
10835 Live work item event
10836 Work Stream
10837 Masking Rule
10838 Auto block rule
10839 Bot Channel Registration Secret
10840 Omnichannel channel api conversation privilege
10841 Omnichannel channel api message privilege
10842 Channel api method mapping
10843 External context
10844 Flagged spam
10845 Language
10846 Conversation
10849 Context item value
10850 Live Work Item Participant (Deprecated)
10851 Conversation Sentiment
10852 Context variable
10853 Localization
10854 OC Payment Profile
10855 Recording
10856 Omnichannel Request
10857 Rich message
10858 Rich message map
10859 Rule Item
10860 Sentiment daily topic
10861 Sentiment daily topic keyword
10862 Sentiment daily topic trending
10863 Session
10864 Session Participant Event
10865 Session Sentiment
10866 Automated Message
10867 Tag
10868 Geo Location Provider
10869 Omnichannel Configuration
10870 Omnichannel Personalization
10871 Omnichannel Queue (Deprecated)
10872 Omnichannel Sync Config
10873 Operating Hour
10874 Personal quick reply
10875 Personal sound setting
10876 Persona Security Role Mapping
10877 Presence
10878 Provider
10879 RoutingRequest
10880 Search Configuration
10881 Sentiment analysis
10882 Session event
10883 Session participant
10884 Audio File
10885 Sound notification setting
10886 Transcript
10887 UR notification template
10888 UR Notification Template Mapping
10889 User settings
10890 Self service
10897 Agent capacity update history
10898 Bookable Resource Capacity Profile
10899 Work stream capacity profile
10900 Conversation Capacity profile
10901 Agent Capacity Profile Unit
10902 Agent Channel State
10903 Agent Status
10904 Agent Group
10905 Agent Group Language
10906 Agent Group Matching Criteria
10907 Agent Group Membership
10908 Agent Group Region
10909 Agent Language
10910 Agent Matching Criteria
10911 Agent Region
10912 Language Hierarchy
10913 Matching Criteria
10914 Conversation Matching Criteria
10915 Region
10916 Conversation Characteristic
10917 Session Characteristic
10918 Skill Attachment Rule
10919 Attach Skill
10920 Model training details
10921 Training data import configuration
10922 Characteristic mapping
10923 Training record
10924 Skill finder model
10925 Effort estimate
10926 Effort estimation model
10927 Effort model training details
10928 ConversationInsight
10929 Active ICD Extension
10930 Entity-Workstream Map
10931 ICD Extension
10932 msdyn_broadcastmessagebulkactionapiprivilege
10933 msdyn_bulkassigntoqueueapiprivilege
10934 msdyn_bulkforcecloseapiprivilege
10935 Lock Status
10936 msdyn_notifyagentbulkactionapiprivilege
10937 Omnichannel agent assignment custom api privilege
10938 Bulk Action
10939 Conversation Action Item
10940 Conversation Aggregated Insights
10941 Comment
10942 Conversation Participant Insights
10943 Conversation Participant Sentiment
10944 Conversation Question
10945 Conversation Segment Sentiment
10946 Conversation Sentiment
10947 Conversation Signal
10948 Conversation Subject
10949 Conversation Summary Suggestion
10950 Conversation System Tag
10951 Conversation Tag
10952 Recording (Deprecated)
10953 SCI Conversation
10954 Custom Email Highlight
10955 Custom Highlight
10956 Custom Publisher
10957 EnvironmentSettings
10958 UserSettings
10959 Digital assets configuration
10960 File
10961 Tag
10962 Video
10965 CatalogEventStatusConfiguration
10966 Configuration
10967 Trigger
10968 Triggers To Sdk Message Processing Steps
10969 EventParameterMetadata
10970 TrackingContext
10971 Marketing feature configuration
10972 Consent Provider
10973 Consent provider Localization
10974 (Deprecated) Compliance
10975 (Deprecated) Compliance
10976 Compliance profile
10977 Consent
10978 CXP Consent Center Configuration
10979 Consent Provider Default Configuration
10980 Default purpose
10981 Submit Button
10982 Consent System Configuration
10983 (Deprecated) Contact Point Consent
10984 (Deprecated) Contact Point Consent
10985 (Deprecated) Contact Point Consent
10986 Contact Point Consent
10987 Contact Point Settings
10988 CXP Customer Data Mapping
10989 Customer Data Selection
10990 Preference Center
10991 Preference center link
10992 Purpose
10993 Topic
10995 msdynmkt_experimentv2
10996 ACS channel instance
10997 ACS channel instance account
10998 Infobip channel instance
10999 Infobip channel instance account
11000 Link mobility channel instance
11001 Link mobility channel instance account
11002 MockSmsProvider channel instance
11003 MockSmsProvider channel instance account
11004 TeleSign channel instance
11005 TeleSign channel instance account
11006 Twilio channel instance
11007 Twilio channel instance account
11008 Vibes channel instance
11009 Vibes channel instance account
11010 Predefined Placeholder
11011 Metadata Entity Relationship
11012 Metadata Item
11013 Metadata Store State
11014 DigitalSellingActiveTask
11015 DigitalSellingCompletedTask
11016 Sales Tag
11017 Sequence
11018 Sequence Stat
11019 Sequence Target
11020 Sequence Target Step
11021 Sequence Template
11023 sabackupdiagnostic
11024 SABatchRunInstance
11025 salesroutingdiagnostic
11026 SARunInstance
11027 Segment
11028 segmentsetting
11029 Segment property
11030 SegmentsUtil
11031 Assignment Rule
11032 Seller attribute
11033 Seller attribute value
11034 Assignment Map
11035 Sales Assignment Setting
11036 Sales routing run
11038 Extended User Setting
11039 Sales acceleration insights
11040 Sales Acceleration settings
11041 Insight
11042 Work List Suggestion
11043 Work list suggestion source
11044 Work List View Configuration
11045 Work Queue Record
11046 Work Queue Record State
11047 Work list user setting
11048 WQDataSource
11049 Suggestion Assignment Rule
11050 Suggestion Principal Object Access
11051 Suggestion Seller Priority
11052 Data Hygiene Setting Info
11053 Duplicate Detection Plugin Run
11054 Duplicate Lead Mapping
11055 Lead Hygiene Setting
11056 Linked Entity Attribute Validity
11057 Sales provisioning request
11058 SalesOmnichannel Message
11059 Text message template
11060 Data Analytics Admin Settings (Deprecated)
11061 Data Analytics Report
11062 Insights
11063 Sales acceleration reports
11064 Bot user mapping
11066 Bot Session
11067 Context Item Elastic
11068 Timeout Rule
11069 Automated action rules mapping
11070 Channel Profile
11073 Conversation Record
11074 Last message info
11075 Encrypted message setting
11076 Message masking rule
11077 Conversation disposition code map
11078 Disposition Code Category
11079 Live Conversation Counter Condition
11080 OC Disposition Code
11081 Work Stream Bot Mapping
11083 Representative Copilot Setting
11084 Agent Copilot Term
11087 copilot scenario setting
11088 Copilot Skill
11089 Copilot Skill Role
11090 Copilot Starter Prompt
11091 Copilot Summarization Setting
11092 Entity Copilot Configuration
11093 Organization Prompt
11094 msdyn_agentsetting
11095 msdyn_businessprofile
11096 intent
11097 intentattribute
11098 intentattributeset
11099 intentattribute_entity
11100 Intent Config
11101 Intent Context History
11102 intententity
11103 LOB Backfill Status
11104 Line of Business
11105 msdyn_intentfamily_harvestingconfiguration
11106 msdyn_intentfeature_configuration
11107 Intent Group Condition
11108 msdyn_intentharvesting_batchjobstatus
11109 msdyn_intentharvesting_batchjobstatusdetail
11110 msdyn_intentharvesting_provisioning_status
11111 msdyn_intentmetrics
11112 msdyn_intentmetrics_aggregate
11113 msdyn_intentmetrics_jobdata
11114 Intent Playbook
11115 Intent playbook map
11116 Intent Solution Map
11117 msdyn_intentsolution_mappingconfiguration
11118 msdyn_organizationsolutionmap
11119 Case Enrichment
11120 Case follow up and closure configuration
11121 Case sentiment settings
11122 Case Suggestion
11123 Case Suggestion Request Payload
11124 Case Suggestions Data Souce
11125 User Preference For Copilot
11126 Copilot assisted case form fill settings
11127 Copilot Event
11128 Copilot Interaction
11129 Copilot Interaction Data
11130 Copilot knowledge interaction
11131 Copilot Transcript
11132 Copilot Transcript Data
11133 KB Enrichment
11134 Knowledge Article Suggestion
11135 Knowledge Article Suggestion Data Source
11136 Next Action
11137 Service Copilot Plugin
11138 Service Copilot Plugin Action
11139 Service Copilot Plugin Role
11140 Suggestion Interaction
11141 Suggestion request payload
11142 Suggestions Model Summary
11143 Suggestions Setting
11144 msdyn_caseaiprediction
11145 Data Analytics User Customized Report
11146 Data Analytics Dataset
11147 Data Analytics Workspace
11148 Report Bookmark
11149 Agent Resource Forecasting
11150 [Deprecated] Dynamics Customer Service Analytics
11151 Case Topic
11152 Case Topic Setting
11153 Case Topic Summary
11154 Case topic Incident mapping
11155 Case Management Agent analytics
11156 Customer Service historical analytics
11157 Email analytics
11158 Forecast
11159 Knowledge analytics
11160 Model Customization analytics
11161 Real-time analytics for record routing
11162 Forecast Summary and Setting
11163 Keywords Description Suggestion Setting
11164 Bot Variable
11165 Conversation Summary Interaction
11166 Conversation Summary Setting
11167 Conversation Topic
11168 Conversation Topic Setting
11169 Conversation Topic Summary
11170 Conversation topic Conversation mapping
11171 Omnichannel historical analytics
11172 Omnichannel voice historical analytics (preview) (Deprecated)
11173 Omnichannel Realtime analytics
11174 Copilot Analytics
11175 Conversation Analytic
11176 Session Analytics
11177 Evaluation
11178 Evaluation category
11179 Evaluation criteria
11180 Evaluation criteria version
11181 Evaluation Extension
11182 Evaluation Global Config
11183 Evaluation input config
11184 Evaluation localized content
11185 Evaluation Plan
11186 Evaluation Plan Batch
11187 Evaluation Plan Ontrigger Backlog
11188 Evaluation Plan Run
11189 Evaluation question
11190 PA Flow Run Tracker
11191 Sales Research Manager
11192 Engage And Readiness Agent Result V2
11193 SalesAgentConfigurationV2
11194 SalesAgentExecutionConfig
11195 Sales Agent Handover
11196 Sales agent processing state
11197 SalesAgentProfile
11198 Sales agent run
11199 Trigger Sales Agent
11200 Account Research Agent Trigger
11201 Account Research Result
11202 Competitor Research Agent Trigger
11203 Summary Synthesizer Input
11204 summarysynthesizeroutput (Deprecated)
11205 Lead Agent Result
11206 Lead Delink Result
11207 Lead Email Extension
11208 Outreach Agent Result
11209 Outreach Trigger Agent
11210 Qualification Agent Trigger
11211 Sales Agent Configuration
11212 SalesAgentUsage
11213 Stakeholder Research Output
11214 Summary Synthesizer Output
11215 Summary Synthesizer Agent Trigger
11216 Target Customer Profile Prefill Agent Result
11217 TargetCustomerProfilePrefillAgentTrigger
11218 Web Research Agent Trigger
11219 Engage And Readiness Agent Result
11220 DCA Engage Agent Result
11221 Opportunity Ranker Mapping
11222 Opportunity Research Agent Trigger
11223 Opportunity Research Indicator
11224 Opportunity Research Result
11225 Opportunity Research User Interactions
11226 RCS Watermark
11308 Booking Setup Metadata
11309 Requirement Characteristic
11310 Actual
11311 Client Extension
11312 Bookable Resource Association
11313 Configuration
11314 Three-Dimensional Model
11315 Booking Alert
11316 Booking Alert Status
11317 Booking Change
11318 Booking Rule
11319 Business Closure
11320 Organizational Unit
11321 Priority
11322 Requirement Group
11323 Requirement Organization Unit
11324 Requirement Relationship
11325 Requirement Resource Category
11326 Requirement Resource Preference
11327 Requirement Status
11328 Resource Requirement
11329 Resource Requirement Detail
11330 Resource Territory
11331 Schedule Board Setting
11332 Scheduling Parameter
11333 System User Scheduler Setting
11334 Fulfillment Preference
11335 Time Group Detail
11336 Transaction Origin
11337 Work Template
11338 Optimization Request
11339 Requirement Change
11340 Requirement Dependency
11341 Scheduling Feature Flag
11342 Scheduling Scope
11343 Inspection Template
11344 Inspection Attachment
11345 Inspection Template Version
11346 Inspection
11347 Inspection Response
11348 Time Entry
11349 Time Source
11350 Payment Term
11351 Purchase Order
11352 Purchase Order Product
11353 Purchase Order Receipt
11354 Purchase Order Receipt Product
11355 Ship Via
11356 Tax Code
11357 Tax Code Detail
11358 Warehouse
11359 Agreement
11360 Agreement Booking Date
11361 Agreement Booking Incident
11362 Agreement Booking Product
11363 Agreement Booking Service
11364 Agreement Booking Service Task
11365 Agreement Booking Setup
11366 Agreement Invoice Date
11367 Agreement Invoice Product
11368 Agreement Invoice Setup
11369 Agreement Substatus
11370 Booking Journal
11371 Booking Timestamp
11372 Purchase Order Business Process
11373 Case to Work Order Business Process
11374 Agreement Business Process
11375 Work Order Business Process
11376 Entitlement Application
11377 Field Service Price List Item
11378 Field Service Setting
11379 Field Service SLA Configuration
11380 Field Service System Job
11381 Incident Type
11382 Incident Type Characteristic
11383 Incident Type Product
11384 Incident Type Service
11385 Incident Type Service Task
11386 Incident Types Setup
11387 Incident Type Requirement Group
11388 Inventory Adjustment
11389 Inventory Adjustment Product
11390 Inventory Journal
11391 Inventory Transfer
11392 Order Invoicing Date
11393 Order Invoicing Product
11394 Order Invoicing Setup
11395 Order Invoicing Setup Date
11396 Payment
11397 Payment Detail
11398 Payment Method
11399 Postal Code
11400 Product Inventory
11401 Purchase Order Bill
11402 Purchase Order SubStatus
11403 Quote Booking Incident
11404 Quote Booking Product
11405 Quote Booking Service
11406 Quote Booking Service Task
11407 Quote Booking Setup
11408 Quote Invoicing Product
11409 Quote Invoicing Setup
11410 Resource Pay Type
11411 RMA
11412 RMA Product
11413 RMA Receipt
11414 RMA Receipt Product
11415 RMA SubStatus
11416 RTV
11417 RTV Product
11418 RTV Substatus
11419 Service Task Type
11420 Time Off Request
11421 Unique Number
11422 Work Order
11423 Work Order Characteristic (Deprecated)
11424 Work Order Details Generation Queue (Deprecated)
11425 Work Order Incident
11426 Work Order Product
11427 Resource Restriction (Deprecated)
11428 Work Order Service
11429 Work Order Service Task
11430 Work Order Substatus
11431 Work Order Type
11433 Bookable Resource Booking Quick Note
11434 Field Service Frontline Worker Configuration
11437 Incident Type Suggestion Result
11438 Incident Type Suggestion Run History
11439 Incident Type Resolution
11440 Insurance
11441 Not-to-exceed
11442 Asset Suggestion
11443 Problematic Asset Feedback
11444 Resolution
11445 Trade
11446 Trade Coverage
11449 Work order not-to-exceed
11450 Work Order Resolution
11451 CFS - IoT Alert Process Flow
11452 Geolocation Settings
11453 Geolocation Tracking
11454 Entity Configuration
11455 Geofence
11456 Geofence Event
11457 Geofencing Settings
11458 Field Service Summary Configuration
11459 MobileSource

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_bookingalert_sla_slaid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slaid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_bookingalert_sla_slainvokedid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slainvokedid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla

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