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This article describes the steps you need to perform in both BIS and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users to BIS using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.
Supported capabilities
- Create users in BIS.
- Remove users in BIS when they don't require access anymore.
- Keep user attributes synchronized between Microsoft Entra ID and BIS.
- Single sign-on to BIS (recommended).
Prerequisites
The scenario outlined in this article assumes that you already have the following prerequisites:
- A Microsoft Entra tenant
- One of the following roles: Application Administrator, Cloud Application Administrator, or Application Owner.
- An administrator account with BIS.
- Country/region should be passed as 2 or 3 letter code and not full name.
- Make sure all existing account in BIS has data in sync with Microsoft Entra ID to avoid duplicate account creation (for example, email in Microsoft Entra ID should match with email in BIS).
Step 1: Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who's in scope for provisioning.
- Determine what data to map between Microsoft Entra ID and BIS.
Step 2: Configure BIS to support provisioning with Microsoft Entra ID
To get your credentials for authorization contact BIS Support or your Account's Manager.
Step 3: Add BIS from the Microsoft Entra application gallery
Add BIS from the Microsoft Entra application gallery to start managing provisioning to BIS. If you have previously setup BIS for SSO, you can use the same application. However it's recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4: Define who is in scope for provisioning
The Microsoft Entra provisioning service allows you to scope who is provisioned based on assignment to the application, or based on attributes of the user or group. If you choose to scope who is provisioned to your app based on assignment, you can use the steps to assign users and groups to the application. If you choose to scope who is provisioned based solely on attributes of the user or group, you can use a scoping filter.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
If you need extra roles, you can update the application manifest to add new roles.
Step 5: Configure automatic user provisioning to BIS
This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users in TestApp based on user and/or group assignments in Microsoft Entra ID.
To configure automatic user provisioning for BIS in Microsoft Entra ID:
Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Entra ID > Enterprise apps

In the applications list, select BIS.

Select the Provisioning tab.

Set + New configuration.

In the Tenant URL field, input your BIS Tenant URL and Secret Token. Select Test Connection to ensure Microsoft Entra ID can connect to BIS. If the connection fails, ensure your BIS account has the required admin permissions and try again.

Select Create to create your configuration.
Select Properties in the Overview page.
Select the pencil to edit the properties. Enable notification emails and provide an email to receive quarantine emails. Enable accidental deletions prevention. Select Apply to save the changes.

Select Attribute Mapping in the left panel and select users.
Review the user attributes that are synchronized from Microsoft Entra ID to BIS in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in BIS for update operations. If you choose to change the matching target attribute, you need to ensure that the BIS API supports filtering users based on that attribute. Select the Save button to commit any changes.
Attribute Type Supported for filtering Required by BIS userName String ✓ ✓ active Boolean ✓ emails[type eq "work"].value String name.givenName String ✓ name.familyName String ✓ addresses[type eq "work"].streetAddress String addresses[type eq "work"].locality String addresses[type eq "work"].region String ✓ addresses[type eq "work"].postalCode String addresses[type eq "work"].country String ✓ phoneNumbers[type eq "work"].value String phoneNumbers[type eq "mobile"].value String externalId String title String urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber String ✓ urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department String urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager String urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department String name.middleName String urn:ietf:params:scim:schemas:extension:BIS:2.0:User:location String urn:ietf:params:scim:schemas:extension:BIS:2.0:User:startdate DateTime urn:ietf:params:scim:schemas:extension:BIS:2.0:User:terminationdate DateTime To configure scoping filters, refer to the following instructions provided in the Scoping filter article.
Use on-demand provisioning to validate sync with a few users before deploying more broadly in your organization.
When you're ready to provision, select Start Provisioning from the Overview page.
Step 6: Monitor your deployment
Once you configure provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users are provisioned successfully or unsuccessfully
- Check the progress bar to see the status of the provisioning cycle and how close it's to completion
- If the provisioning configuration seems to be in an unhealthy state, the application goes into quarantine. Learn more about quarantine states the application provisioning quarantine status article.
More resources
- Managing user account provisioning for Enterprise Apps
- What is application access and single sign-on with Microsoft Entra ID?