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Manage email communications for events

  • Applies to: Microsoft Teams

APPLIES TO: Image of a x for noMeetings Image of a checkmark for yes Webinars Image of a checkmark for yes Town halls

Information icon. Some features described in this article require Teams Premium.

Important

Starting February 1, 2026, organizations using premium custom HTML templates for Teams Events email notifications must set up and verify their sending domain in Microsoft 365. Without this, custom templates can't be used, and event emails must originate from an authenticated, customer-owned domain.

Overview

With a Teams Premium license, you can decide whether event organizers and co-organizers can edit email templates for their webinars and town halls. With email templates, organizers and co-organizers can manage waitlists, remind attendees about webinars they registered for, and provide clear instructions for attendees before, during, and after the event.

Your webinar organizers and co-organizers can edit the following email communication templates:

  • Attendee cancellation
  • Attendee pending approval
  • Attendee registration
  • Attendee rejection
  • Attendee waitlisting
  • Event recording available
  • Webinar cancellation
  • Webinar date time update
  • Webinar reminder

For more information on the webinar email communications experience for your users, see Manage webinar emails in Microsoft Teams.

Your town hall organizers and co-organizers can edit the following email communication templates:

  • Event invitation
  • Event recording available

For more information on the town hall email communications experience for your users, see Schedule a town hall in Microsoft Teams.

Manage email communications for webinars and town halls

Teams admin center policy option Parameter value in PowerShell Behavior
On Enabled This is the default value. Organizers and co-organizers can edit all email templates for their webinars and town halls.
Off Disabled Organizers and co-organizers can’t edit any email templates for their webinars and town halls.

Manage email communications in the Teams admin center

You can use the Teams admin center to manage whether organizers and co-organizers can edit email templates for their webinars and town halls.

Follow these steps in the Teams admin center to manage the email communications for webinars and town halls:

  1. In the left navigation of the Teams admin center, go to Meetings > Events policies.
  2. Select an existing policy or create a new one.
  3. Turn the Customize event emails toggle On or Off.
  4. Select Save

Manage email communications through PowerShell

Through PowerShell, you can manage whether organizers and co-organizers can edit email templates for their webinars and town halls. The -AllowEmailEditing parameter in the CsTeamsEventsPolicy cmdlet controls whether your users can edit email communication templates.

The following example turns off -AllowEmailEditing so organizers and co-organizers can’t edit any email templates:

Set-CsTeamsEventsPolicy -Identity <policy name> -AllowEmailEditing Disabled

To learn more about the -AllowEmailEditing parameter, see the following articles:

Platform support

To view the list of platforms that support this feature, see Microsoft Teams Premium - Overview for admins.

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